Helpful fact-based advice delivered in a caring manner

What stood out was your professionalism and patience.

I had excellent support in processing the paperwork necessary for my claim. Many thanks to Neil for his help and guidance during this complex procedure.

The initial home visit was invaluable. The help was instant and advice invaluable. Helen from your organisation was brilliant. The home visit following my husband’s diagnosis was sensitive, informative and so helpful. Couldn’t have asked for anything else at such a difficult time.

The help you gave me to secure my benefits was such a big help and took the stress and worry out of my situation.

Neil made the situation as stress free and straight forward as possible at this difficult time. Totally satisfied with all our contact and involvement with you, no improvement required.

Helen was lovely and caring, helped us all, especially my dad, understand what was happening to him, and point us in the right direction re solicitors, MOD, benefits etc.

The help you gave me to secure my benefits was such a big help and took the stress and worry out of my situation.

We were treated with compassion, on the phone and especially by Helen.

The service we received was very helpful. Caroline who we spoke with many times, was kind and helpful, a lovely lady.

What impressed me most was the efficiency and speed they contacted us to support me through this difficult time

You were helpful and let us know about other things we wouldn't have known about.

The advice I was given has taken away the stress of future decision-making.

Neil's patience, honesty and integrity definitely stood out! I think your service is brilliant!

Very helpful during the visit and speedy follow-up. Excellent service.

What stood out for me was the caring and professional attitude, the swift response about the help available to me and the good advice.

Caroline advised us. She was extremely helpful and informative. I can't praise her enough!